Customer Support

Open a Support Ticket

If you are an existing customer with a query about a transcription order you've placed with us, we recommend that you log on to your account and open a Support Ticket (Go to Support Menu, click Add new ticket). This is the best way of alerting your account manager to your query and leaving an audit trail for follow-up purposes.

Send a Support Email

You may also contact us using your dedicated support email, which can also be found by logging in to your account (top-right of screen). Your query will be copied to all relevant Expedict staff. Our general support email address is support@expedict.com

Contact Us by Phone

But if you prefer to speak to us by phone, please dial the number below. Our on-duty staff member will answer your call.

+44 (0) 845 544 0135