Get in touch: +44 (0)845 544 0135

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Customer Support

Open a Support Ticket

If you are an existing customer with a query about a transcription order you've placed with us, we recommend that you log on to your account and open a Support Ticket (Go to Support Menu, click Add new ticket). This is the best way of alerting your account manager to your query and leaving an audit trail for follow-up purposes.

Send a Support Email

You may also contact us using your dedicated support email, which can also be found by logging in to your account (top-right of screen). Your query will be copied to all relevant Expedict staff. Our general support email address is

Contact Us by Phone

But if you prefer to speak to us by phone, please dial the number below. Our on-duty staff member will answer your call.

+44 (0)845 544 0135

Postal Address

3rd Floor
14 Hanover Street
Hanover Square
London  W1S 1YH
United Kingdom